Effective Date: May 15, 2026
Welcome to Melbul. These Terms and Conditions govern your access to and use of the Melbul website, services, digital platforms, advertising campaigns, marketing consultations, and all related services provided through Melbul.
By accessing or using this website, engaging our services, submitting inquiries, requesting consultations, or entering into a service agreement with Melbul, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should discontinue use of the website and services immediately.
Melbul is a digital advertising and performance marketing agency specializing in paid media management, growth marketing, lead generation, website development, conversion optimization, and digital strategy services.
Melbul operates internationally and may provide services to businesses, organizations, startups, ecommerce brands, and enterprise clients.
For inquiries regarding these Terms and Conditions, you may contact Melbul through the contact information published on the official website.
Melbul provides professional marketing and advertising services which may include:
Google Ads campaign management.
Meta Ads campaign management.
LinkedIn advertising.
TikTok advertising.
Search engine marketing.
Performance marketing.
Conversion optimization.
Landing page design.
Website development.
Lead generation.
Marketing automation.
Creative production.
Analytics reporting.
Consulting and strategy services.
The exact scope of work for each client engagement will be defined in a separate proposal, contract, service agreement, statement of work, or invoice.
Melbul reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
You agree to use the website only for lawful purposes.
You may not:
Use the website in violation of any applicable law or regulation.
Attempt unauthorized access to servers, systems, or networks.
Distribute malicious software, spam, or harmful code.
Copy, reproduce, or exploit website content without written permission.
Use automated tools to scrape or harvest website data.
Misrepresent your identity or affiliation.
Interfere with website performance or security.
Melbul reserves the right to restrict or terminate access to users who violate these terms.
Clients engaging Melbul services agree to:
Provide accurate and complete business information.
Provide access to advertising accounts, analytics tools, websites, and platforms when necessary.
Respond to requests for approvals, assets, or feedback in a timely manner.
Maintain compliance with applicable advertising laws and platform policies.
Ensure that all products, services, claims, and content promoted through campaigns are lawful and accurate.
Clients remain solely responsible for the legality of their business activities, advertising claims, products, services, and website content.
Melbul may manage campaigns across third party platforms including Google, Meta, LinkedIn, TikTok, YouTube, and other advertising networks.
Melbul is not affiliated with or endorsed by these platforms unless explicitly stated.
Advertising platforms operate independently and may:
Reject advertisements.
Suspend advertising accounts.
Restrict targeting features.
Modify algorithms or policies.
Change pricing structures.
Limit campaign reach.
Melbul is not responsible for actions taken by third party platforms.
Melbul aims to provide high quality marketing services and measurable growth strategies. However, marketing and advertising outcomes depend on numerous external factors beyond reasonable control.
Melbul does not guarantee:
Specific revenue increases.
Specific return on ad spend.
Specific lead volume.
Search engine rankings.
Advertising approval.
Virality.
Sales conversions.
Business profitability.
Past performance does not guarantee future results.
Clients agree to pay all fees specified in applicable agreements, invoices, or proposals.
Unless otherwise agreed:
Invoices are payable according to the payment terms stated.
Late payments may result in suspension of services.
Advertising spend is separate from agency fees unless explicitly stated.
Payment processing fees, taxes, and banking charges may apply.
Melbul reserves the right to charge interest on overdue amounts where permitted by law.
Due to the nature of digital marketing, advertising, consulting, and creative services, all services provided by Melbul are considered time based, knowledge based, and resource intensive. As such, all payments made to Melbul are, to the fullest extent permitted by law, non refundable.
Without limitation, no refunds shall be provided for:
Completed work.
Partially completed work.
Time allocated to strategy, planning, or consultation.
Campaign setup, optimization, or management.
Creative production, design, or copywriting.
Technical implementations.
Software, tools, or third party integrations.
Delays caused by client inaction or failure to provide required materials.
Dissatisfaction with subjective elements such as design, messaging, or performance expectations.
Market conditions, algorithm changes, or external factors affecting performance.
Where services are provided on a recurring basis, cancellation will not entitle the client to any refund for the current billing period.
If a refund is issued in exceptional circumstances, it shall be at the sole discretion of Melbul and may be subject to administrative fees, work deductions, transaction costs, and any third party expenses already incurred.
Chargebacks, payment disputes, or unauthorized reversals are strictly prohibited. In the event of a chargeback attempt, Melbul reserves the right to:
Immediately suspend all services.
Terminate agreements without notice.
Recover outstanding balances.
Pursue legal action.
Report the matter to payment processors or relevant authorities.
The client agrees that initiating a chargeback without first attempting resolution constitutes a material breach of these Terms.
All website content including text, graphics, logos, branding, design elements, software, videos, strategies, frameworks, and marketing materials are the intellectual property of Melbul unless otherwise stated.
Clients may not reproduce, distribute, modify, reverse engineer, or commercially exploit Melbul intellectual property without prior written consent.
Upon full payment, clients may receive ownership or usage rights to specific deliverables as outlined in their service agreement.
Melbul may retain ownership of:
Internal processes.
Templates.
Frameworks.
Software tools.
Methodologies.
Proprietary systems.
General know how.
Both parties agree to maintain confidentiality regarding non public business information disclosed during the course of a professional relationship.
Confidential information may include:
Business strategies.
Campaign data.
Financial information.
Customer data.
Marketing plans.
Technical systems.
Analytics reports.
Confidential information shall not include information that:
Is publicly available.
Was independently developed.
Was lawfully obtained from another source.
Must be disclosed by law.
Melbul processes personal data in accordance with its Privacy Policy and applicable data protection laws including GDPR where applicable. By using the website or services, you acknowledge and agree to the collection and use of information as described in the Privacy Policy.
To the maximum extent permitted by law, Melbul shall not be liable for:
Indirect damages.
Consequential damages.
Loss of profits.
Loss of business opportunities.
Data loss.
Advertising account suspensions.
Third party platform actions.
Website downtime.
Campaign underperformance.
Cybersecurity incidents caused by third parties.
Melbul’s total liability for any claim arising out of or related to the services shall not exceed the total amount paid by the client to Melbul during the three month period preceding the claim.
You agree to indemnify and hold harmless Melbul, its employees, contractors, affiliates, and representatives from claims, liabilities, damages, costs, and expenses arising from:
Your misuse of the website.
Violation of these Terms.
Violation of advertising laws.
Client supplied content.
Intellectual property infringement.
Fraudulent or misleading advertising.
The website may contain links to third party websites or services.
Melbul does not control or endorse third party websites and is not responsible for their content, policies, security, or practices.
Users access third party websites at their own risk.
Melbul does not guarantee uninterrupted access to the website.
Temporary interruptions may occur due to:
Maintenance.
Server issues.
Cybersecurity incidents.
Third party outages.
Technical failures.
Force majeure events.
Melbul reserves the right to modify website functionality at any time.
The website may contain testimonials, reviews, portfolio examples, campaign metrics, or case studies.
These are provided for informational purposes only and do not guarantee similar results.
Individual outcomes vary depending on market conditions, budgets, competition, product quality, audience targeting, and numerous external factors.
Clients are solely responsible for ensuring that their products, services, promotions, and claims comply with applicable laws and regulations.
Melbul reserves the right to refuse services for businesses or industries deemed unlawful, deceptive, misleading, discriminatory, or harmful.
Melbul reserves the absolute right to suspend, restrict, or terminate services, access, or agreements at any time, with or without notice, where reasonably necessary to protect its business interests.
Grounds for termination may include, but are not limited to:
Failure to make timely payments.
Breach of these Terms or any agreement.
Unlawful, deceptive, or unethical business practices.
Harassment, abuse, or unprofessional conduct toward Melbul personnel.
Provision of false or misleading information.
Failure to cooperate or provide required assets.
Excessive delays impacting project delivery.
Reputational risk to Melbul.
Regulatory or compliance concerns.
Force majeure events.
Commercial impracticality.
Upon termination:
All outstanding fees become immediately due.
All services will cease.
Access to deliverables, accounts, or systems may be revoked.
Any licenses granted may be withdrawn subject to applicable law.
Clients may terminate services in accordance with their agreement, however:
Notice periods must be strictly followed.
Fees for the notice period remain payable in full.
No refunds shall be issued.
Melbul shall not be liable for any losses arising from termination, including loss of revenue, data, or business opportunities.
These Terms and Conditions, any related agreements, and any disputes, claims, or controversies arising out of or relating to the use of the website or services shall be governed by and construed in accordance with the laws of the Republic of Poland.
To the fullest extent permitted by law, the parties agree that any disputes shall be subject to the exclusive jurisdiction of the competent courts of Poland.
Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve disputes through negotiation. Melbul may, at its sole discretion, offer mediation or alternative dispute resolution mechanisms, however such mechanisms shall not be mandatory unless required by applicable law.
Nothing in this section limits Melbul’s right to seek injunctive or equitable relief in any jurisdiction where necessary to protect its intellectual property, confidential information, or business interests.
Melbul reserves the right to update or modify these Terms and Conditions at any time.
Updated versions become effective upon publication on the website.
Continued use of the website or services after updates constitutes acceptance of the revised Terms.
Questions regarding these Terms and Conditions may be submitted through the official Melbul website contact channels.